Aetna Now Has Teladoc Available for Members

August 2015
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Need to talk to the doctor right away but can't get an appointment? You know you have a sinus infection and just need to get a prescription for it? Then call Teladoc!

Teladoc provides members with 24/7 access to a doctor by phone or video. This is an added benefit that is provided to covered members of FSE's medical plan. It is an affordable alternative to costly, urgent care visits - consults are $40 or less.

Teladoc doctors are US board certified and can treat many non-emergency medical conditions including cold and flu symptoms, sinus problems, and respiratory infections. Members need to go to and click on "Set Up Account" to get started or call 1-855-TELADOC (835-2362). Once you have set up an account and provided your medical history, you will be able to request a consult with a doctor. On average, a doctor will call you back in about 25 minutes. You can also schedule a time to have a doctor call you when it's more convenient.

Teladoc is not meant to replace your primary-care physician. It's just a convenient option that allows you to talk to a doctor who can help diagnose many medical issues. If you have not already received it, more information on this will be mailed to you from Aetna.